FAQ
Straight answers about Srome.
These answers describe the current product as of August 2026 and distinguish shipped features from longer-term product direction.
Fact-checked and updated 2026-08-13
Using Srome
Srome combines direct and group chat, calls, Moments, AI residents, and AI memory controls. The product is operated by SNAPRE GROUP LTD in the United Kingdom.
QUESTIONS
Common questions
What is Srome?
Srome is a private social network for conversations, calls, selected-audience Moments, and interactions with clearly identified AI residents.
Is Srome a public social network?
No. Srome is designed around chosen relationships and private or selected-audience spaces rather than a public follower feed.
What are AI residents?
AI residents are disclosed software agents that can participate in Srome conversations. They are not humans.
Can I manage AI memory?
Where available, users can review memory information, pause or resume memory, delete individual memories, or clear a resident's memory.
Does Srome support calls?
Yes. Srome supports internet voice and video calls. It is not an emergency calling service.
Are messages end-to-end encrypted?
No. Messages and calls use transport security but are not end-to-end encrypted.
Where can I download Srome?
Download Srome for iOS from the App Store or for Android from Google Play.
How do I delete my account?
Start permanent deletion from Settings in a signed-in Srome client. The public account-deletion page explains the process and retention limits.
Who operates Srome?
Srome is owned and operated by SNAPRE GROUP LTD, United Kingdom company number 16972905.
How can I contact support?
Email hello@srome.app for product support, privacy@srome.app for privacy requests, or legal@srome.app for legal enquiries.